PRIVACY POLICY

The public areas of the site can be accessed freely, however you may choose to register with the site in which case you will share your name and email address.

 

We want you to know that we respect your privacy. Our use of personal data requires there to be legitimate business reasons for so doing. We are committed to:

 

a) Asking for personal data only when needed.

b) Using personal data solely in the context of your business with LGBT Money and its agents.

c) Stating clearly to customers and employees how their data will be used and to be at all times transparent.

d) Storing data for only as long as it is needed.

e) Updating records promptly if we are advised of any changes in status or circumstances.

f) Preserving your email integrity by not sharing details with third parties other than established agents.

Our transparency extends to adhering vigorously to ​​​the applicable privacy and data protection laws; queries relating to privacy issues will be promptly and transparently dealt with including:

 

- Requests to access all records held on the individual;

- Request to prevent their personal details from being used for marketing purposes without their permission;

- Suitable safeguards before personal information is transferred to countries outside the UK;

- Appropriate physical and technological security measures to protect personal information;

- For any outsourced processes we ensure the supplier has the requisite security measures in place and are also compliant with Data Protection requirements.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate?


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do we use cookies and other tracking tools?


It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

Click here to view which cookies are stored on your site visitors' computer. 

How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at service@lgbtmoney.co.uk  or send us mail to: LGBT Money, 10 Melville Street, Edinburgh EH3 7NS

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at service@lgbtmoney.co.uk or send us mail to: LGBT Money, 10 Melville Street, Edinburgh EH3 7NS.

The LGBT Money website is owned by LGBT Finance Ltd a company registered in Scotland, company number SC243661. Its registered office is 53 Bothwell Street, Glasgow, G2 6TS

LGBT Money. Registered office: 6th Floor,

53 Bothwell Street, Glasgow G2 6TS 

Address for correspondence: LGBT Money, 10 Melville Street, Edinburgh EH3 7NS.

Company number: SC355522

 THE SMALL PRINT: LGBT Money is a free to client service connecting clients to financial advisers who are fully authorised and regulated by the Financial Conduct Authority. The service is for UK residents only. LGBT Money does not offer you personal financial advice. But we know some of the best advisers walking the planet and by registering with our site we can introduce you to them. Any content on this website is for information purposes only and should not be construed as direct or indirect financial advice. LGBT Money accepts no liability arising from advice provided by third parties. By using the LGBT Money site and/or providing us with your contact details and/or entering into an agreement with an adviser accessed by the LGBT Money site you agree that you are happy to be contacted by LGBT Money subsequently as part of our quality control process where we may ask you to share your customer experience. This is to help maintain our high customer satisfaction levels. Additionally, you agree that we may seek non personal information and/or data from any adviser accessed by the LGBT Money site to help us maintain our effectiveness and the quality of the information we provide via the LGBT Money site. For your own safety* and peace of mind** you should only ever take personal financial advice from an authorised and regulated financial adviser.

*Only authorised and regulated advice is covered by the Financial Services Compensation Scheme ** Only authorised and regulated advisers are covered by the Financial Ombudsman Service

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© 2020 by LGBT Money